The cost/quality conundrum: Getting the balance right Published in ComputerWorld UK Many in the C suite start their forecasting from the wrong place. The holy grail of most CIOs is how to minimise their running costs without endangering the organisation’s
Cutting Costs without Losing Blood Originally published in ehiEngage (now digitalhealth.net), later also in British Journal of Healthcare Management The holy grail for Trust CIOs is how to minimise their IT costs without endangering service quality, particularly to patients. This mandate
From Cheap Labour to Business Partner Originally published in Outsource Magazine Is the offshoring trend of the last few decades now reversing, with IT service providers and their customers opting for onshore alternatives? It may be true that lower-cost IT
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