“The team were very professional, and outlined exactly what they needed from us. All the way through it was stress free. Probably one of the smoothest operations we’ve been party to.”

"ImprovIT are a professional group of people who really know their subject. The process could’ve been painful for us, but they made it straightforward and easy."

"ImprovIT bring true independence & objectivity. Also industry experience – a lot of consultancies talk about this but don’t always provide. That stands out, they bring real experience to the table."

"What ImprovIT demonstrated was a simple and straightforward understanding of our need rather than trying to add to it or make it more complicated or sell additional services. And the personnel, the people facing us as a team – we got on with them, they understood us and our culture, and they adapted themselves to it, which was very powerful."

"Always constructive, supportive and helpful, but brought a knowledge base to fill gaps that we actually didn’t have – some of those were gaps that we recognised and some were gaps that hadn’t even occurred to us. A true richness of intellectual contribution as opposed to sometimes assurance is just checking and rechecking and a bit of validating."

"(ImprovIT's) independence and experience allows us to look outside ourselves, to validate what we’re doing so we don't fall into the 'not invented here syndrome' or 'we’ve invented it so it must be the best solution'. They allow us to double check our thinking. They can give us an outside view, a wise counsel, based on what they’ve seen before. We might only do something every 10 years, they see it all the time."

“Fantastic delivery and I enjoyed working with the team. I’m a very happy customer and could not praise ImprovIT enough.”

“I genuinely thought it was a really, really professionally run exercise from start to finish. We got a wealth of information that we’re still running through now.”

“We were very happy with the output received and the efforts taken to confirm the data you were working on was accurate. We felt the results were both timely and useful. We selected ImprovIT on the basis of the cost and quality of their proposal and quality of their references and would consider them for future projects.”