IT Assessment, Benchmarking IT Costs

Metrics Driven Analysis

ImprovIT uses an innovative, business oriented approach to IT assessment and benchmarking IT costs, which includes the ability of evaluating whether IT delivers “Value for Money” (VFM). This unique methodology, called Metrics Driven Analysis (MDA) was created to support senior IT executives with powerful metrics and insight. Defined by the needs of business and refined by insights from a team with a wealth of business & IT Benchmarking experience MDA provides fact based answers that IT executives are looking for.

Mapping IT Dimensions

IT in today’s digital organisation is more than just a collection of technologies and models. Through many years experience performing IT assessments in multiple industries and geographies, ImprovIT have learnt that IT services can be described using 6 key dimensions. Mapping Cost/Price; People; Complexity; Volumes; Speed; Quality; Process Maturity and Service Scope on a flexible spider-web-like model allows us to define and describe all the organisation’s IT infrastructure and applications and their inter-relations.

The same dimensions are used to identify the areas for improvement and further investment. Mapping organisations against relevant peer data, obtained from ImprovIT’s extensive database, ImprovIT help executives better understand the strengths and weaknesses of their IT operation. This objective methodology can identify the most effective and relevant best practices, employed by their peers, to maximise cost efficiency and service effectiveness.

Metrics Driven Analysis (MDA) is an internationally recognised methodology for benchmarking IT costs and carrying out IT assessments. This rigorous methodology underpins all of ImprovIT’s services delivered across many industries to ensure real world best practices and factual data support all approaches and recommendations.

Virtual Modelling – a different form of IT Assessment

Virtual Modelling is unique to ImprovIT as it combines Metric Driven Analysis techniques and peer benchmarking IT costs, helping executives compare and contrast the impact of alternative service delivery and design options. This objective analysis enables fact-based recommendations, independent of any service provider or technology bias, helping design the best value services that can serve the business, its changing needs and complexity.