Many financial businesses have some or all of their IT outsourced. The challenge is to ensure that value for money is being delivered throughout the life of the outsourcing contracts and in project delivery. Also, it is critical to challenge the service delivery model, given the demands of digital technologies, the skills and the speed required to succeed.
ImprovIT’s services are business focused and help review suitable IT delivery options, designs and implementation methods. IT benchmarking helps base-line the current services and performance, irrespective of how they are delivered, and assist in optimising service delivery performance by focusing on areas of weakness that are highlighted by the metrics.