Resources

Getting it Right – IT Outsourcing

You have made the decision to outsource your IT services, it’s an immense task and your business is underpinned by IT, so it is vital that you get it right. As well as finding the ideal supplier, that offers the correct solution, there are many things that you need to do to ensure your journey doesn’t end in disaster. Along...

Stick or Twist? The IT Contract Renewal Dilemma

Picture this... You’re sat at your desk, the paperwork is piling high, the phone is ringing off the hook and you’re trying to get through the 500 unopened emails in your inbox. Sound familiar? You flag the important emails to action later, you’re deleting all the irrelevant ones, and the “we can make you £5m in 1 hour” type emails…...

Metrics-Driven Analysis, Modelling and Benchmarking of IT

NHS IT budgets are under continuing pressure Where to cut back while minimising business impact? What services can be delivered with reduced budgets? At what service levels? How can metrics analysis and virtual modelling help? The "Scalpel" Approach to IT Optimisation and Transformation A modelling Methodology Rooted in Facts to Support Decision Making NHS IT is experiencing a revival of...

Role of IT in the Achievement of NHS Business Goals

Introduction NHS England is the independent body, established in the autumn of 2012, to play a key role in delivering the vision of modernising our health service. The primary goal is to secure the best possible healthcare outcomes for patients, by prioritising them in every decision it makes. The NHS England Business Plan for 2017-2019 sets out the aims as...

Building a Digital Strategy

Building a Digital Strategy It is recommended that all business and technology executives engage with some urgency on the subject of evolving the organisation’s digital business strategy and digital transformation plans. The value of these discussions can be greatly enhanced with the participation of independent advisors, who may be helpful in challenging the present status and exploring creative solutions. Be...

Confirming Value for Money for Police ICT Services

Devon and Cornwall Police (DCP), which covers the largest geographical police area in England, has just completed a Market Test to determine if their IT Services, delivered by BT, provide ‘Value for Money’ (VFM) to DCP in terms of charges and service quality. This review was conducted by CIPFA, working with specialist measurement company ImprovIT. DCP faces challenges to respond...